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Guest Information

Here, we have gathered information about check-in and check-out for guests staying with us at Idre Fjäll.


Cabins / Apartments

All cabins and apartments have check-in time from 16.00.
You will find an envelope with a key to your accommodation in the key box at the bus stop, on your right hand side after the bridge leading up to the Square.

Do you need help? You can find the reception's opening hours here.  

Welcome to Idre Fjäll!

Digital Check-in

Check-in from 16.00
If you are staying in one of our accommodations equipped with digital locks, you will receive an text message with instructions no later than 16.00 on the day of arrival. The text message will contain instructions on how to check-in and access the door code to your accommodation.

Selected accommodations in Centrumbyn, Fjällbyn, and Skogsbyn
Unlock the door by entering the code you received in the check-in text message. The lock will open after a few seconds. If you enter the wrong code three times, the code box will be blocked for three minutes. To lock the door, lift the handle upward.

Selected accommodations in Gammelbyn
Enter the code you received in the text message, followed by the padlock symbol, to open the key box. There is a fixed key and a loose key inside the box. Please consider storing the loose key in the box during your stay as well.

If you haven't received a text message or need assistance
If you haven't received your text message or need assistance, you can contact the reception at 0253-41253. If the reception is closed, you can contact the emergency number at 070-5321963.

Pernilla Wiberg Hotel

Check-in from 15.30 at the reception.
When reception is closed, your key is in the designated key box outside the hotel entrance.


Check-in from 16.00
At Camping Renen, check-in is done by sending a text message to the phone number provided in your booking confirmation. If you have any questions, please don't hesitate to contact the reception.


Check-in from 16.00 at the reception.
Only one contact person per group is allowed to pick up lift passes, track passes, food tickets, etc. at the reception.

Digital locks

Check-out by 10:00 AM

Selected accommodations in Centrumbyn, Fjällbyn, and Skogsbyn
To check out, please follow the instructions in the text message sent prior to the departure day. Lock the door by lifting the handle upward. Your code will cease to function after check-out.

Selected accommodations in Gammelbyn
To check out, please follow the instructions in the text message sent prior to the departure day. Ensure that the spare key is placed in the key box upon departure.



Check-out no later than 10.00. You check-out by leaving your keys in one of the key boxes opposite the bus stop near the square.

Pernilla Wiberg Hotel:

Check-out no later than 11.00 at the reception.


Check-out done no later than 12.00. To do so, please follow the instructions provided in the text message that will be sent to you.

Bild på stuga i solnedgång med utsikt över fjällen.

Energy efficiency tips!

We at Idre Fjäll prioritize environmental work as an important part of our vision, "Idre Fjäll 2037 – a future closer to nature", and reducing unnecessary energy consumption is a crucial aspect. We have taken several measures to achieve this before the upcoming winter season, but we also need your help as a guest.

To contribute to making the mountain more energy efficient, please follow these tips:

  • Do not block the elements with furniture or bags.
  • Turn off products in stand-by mode and unplug them when not in use.
  • Maintain the indoor temperature at a maximum of 20 degrees.
  • Be weather-smart when ventilating; open windows wide for a short time instead of slightly for a long time. Also, turn off the thermostats on the elements.
  • Shorten your shower time to reduce energy and water consumption.
  • Use the dishwasher instead of washing dishes by hand, and choose the eco program if available.
  • Make use of the sauna instead of leaving it unused.

Charging of electric car

  • It is prohibited to use the engine heater socket or wall sockets inside the accommodation for charging your car.
  • Charging should be done in accommodation with designated chargers or the car parks within Idre Fjäll that offer charging services.
  • Guests must comply with the regulations regarding charging electric cars in the cabin/apartment, and any violations will be charged with a fine of 2,000 SEK. Every instance of violation will be documented.

Health care

Medical office Idre Fjäll

During the following hours, a doctor is available at Skidstadion. For other times, we refer to the Health advice hotline, the Health care centre in Särna or in case of emergencies, always dial 112.

Summer and fall 2024:
June 17 - August 25, open daily: 08.00-09.00 and 16.00-17.00.
August 26 - September 15, open Friday - Sunday: 08.00-09.00 and 16.00-17.00.

Health advice hotline and Helth care centre

If you are in need of medical advice you can contact the Health advice hotline. Call +46 771 11 77 00, the line is open 24/7.

If you are in need of medical attention you can visit the Health care centre in Särna. Phone number: +46253 49 87 00. Remeber to always bring your European Health Insurance Card with you!


In case of emergency call 112.


There is no pharmacy in the Idre region. The nearest pharmacy can be found in Älvdalen (120 kilometers away) or Sälen (110 kilometers away). Therefore, it is important to ensure that you have all the medications you need for your entire stay in Idre before traveling.

Food and stores

Where can I buy groceries?
ICA Idre Fjäll is located at the square (Torget) right outside the reception at Idre Fjäll.

Bring food to your lodge
Most of our restaurants offers food for take away.
Our restaurants >>