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Stay Information to Our Guests

Here, we have gathered important information about check-in and check-out, as well as other details that are good to know before your stay at Idre Fjäll.

Everything you need in the heart of the mountain
The Square is Idre Fjäll’s natural meeting place and the starting point for mountain adventures. Here, you can enjoy a meal at one of our restaurants or pick up groceries at ICA to take back to your cabin. If you need equipment, visit Sportuthyrningen or Mountain Sports—whether you want to rent or buy. From the Square, you’ll also have easy access to our reception and activity center. See you at the Square, right in the center of Idre Fjäll!

Cabins & Apartments


Check-in from 16.00

Thursday, 21 August. From 16.00 your key envelope will be available in the key box by the bus stop, directly to the right after the bridge when driving towards Torget.
Friday, 22 August. Between 15.00 and 17.30 you pick up your key envelope at the check-in booth at the entrance to the mountain.

The reception is open until 19.00. If you arrive later, your key envelope will be in the key box by the bus stop.

If your accommodation has a code lock, you’ll receive a text message when the unit is ready – from 13.00 at the earliest. Follow the instructions in the message to check in and receive your door code. In Gammelbyn, the code is used to open a key box next to the door.

If you have questions about keys or check-in, contact the reception in the main building at + 46 253-41253. Outside opening hours, call the emergency number: +46 70-5321963.

Check-out no later than 10.00

If you have a key, return it in one of the key boxes located just before the bridge on the right-hand side when driving away from Torget.

If you’re staying in a unit with a code lock, you’ll receive a text message on your departure day. Follow the instructions to check out. The code stops working immediately after check-out.
If you're staying in Gammelbyn, return the key to the box next to the door before you leave.

Have you chosen to clean yourself?
Follow our departure checklist.
Final cleaning can be added to your booking up to seven days before departure.

Need help?

If you have any questions, you're welcome to visit or contact the reception in the main building. You can also call us at +46 253 41253 or email reception@idrefjall.se.
For urgent matters outside opening hours, please contact our emergency number: +46 70 532 19 63.

Energy efficiency tips

We at Idre Fjäll prioritize environmental work as an important part of our vision, "Idre Fjäll 2037 – a future closer to nature", and reducing unnecessary energy consumption is a crucial aspect. We have taken several measures to achieve this before the upcoming winter season, but we also need your help as a guest.

Follow these tips to make the mountain more energy efficient:

  • Do not block the elements with furniture or bags.
  • Turn off products in stand-by mode and unplug them when not in use.
  • Maintain the indoor temperature at a maximum of 20 degrees.
  • Be weather-smart when ventilating; open windows wide for a short time instead of slightly for a long time. Also, turn off the thermostats on the elements.
  • Shorten your shower time to reduce energy and water consumption.
  • Use the dishwasher instead of washing dishes by hand, and choose the eco program if available.
  • Turn off the sauna when you don't use it.

Ride for free between your cabin and the ski lift

Fjälltåget (mountain train)

Leave the car and hop on Idre Fjäll's mountain train. You ride for free between the ski area and our accommodations at Idre Fjäll. The mountain train is a convenient way to get around the mountain without having to pack in and out of the car. Of course, you can bring your skis or bikes with you! Dogs are also welcome onboard the train (if there's enough space).

Fjälltåget start times ➚

Fjälltåget area map ➚

Health care

Medical office Idre Fjäll

Opening hours from June 14, 2025, until August 24, 2025:
08.00-09.00 and 16.00-17.00

We refer to the Health advice hotline and the Health care center in Särna. In case of emergencies, always dial 112.

Health advice hotline and health care centre

If you need medical advice you can contact the Health advice hotline. Call +46 (0) 771 11 77 00; the line is open 24/7.

If you need medical attention, you can visit the Health care center in Särna. The phone number is +46 (0) 253 49 87 00. Remember to always bring your European Health Insurance Card with you.

Emergency

In case of emergency, call 112!

Pharmacy

There is no pharmacy in the Idre region. The nearest pharmacy can be found in Sälen (110 kilometers away), or Älvdalen (120 kilometers away). Therefore, ensuring you have all the medications you need for your entire stay in Idre before traveling is important.