Here you’ll find all the essential information about your check-in and check-out.
Need assistance?
Visit our reception in the Centrum Building, or contact us at +46 (0)253–412 53 or by email at reception@idrefjall.se.
For urgent matters outside reception opening hours, please call our on-call service at +46 (0)70–532 19 63.
If your accommodation has a code lock, you check in digitally. You’ll receive an SMS when your cabin is ready, no earlier than 13.00. Follow the instructions in the message to check in and access your code.
For accommodations with a key, check-in takes place at the reception, where you collect your key during regular opening hours. If you arrive after the reception has closed, your key envelope will be waiting in the key box by the bus stop.
Questions about your key or check-in?
Contact the reception in the main building at +46 (0)253-412 53. Outside regular hours, please call our on-call service at +46 (0)70-532 19 63.
If you have a code lock, you’ll receive an SMS on your departure day. Follow the instructions in the message, your code will stop working immediately after check-out. If you have a key, please drop it in the key box to the right before the bridge when leaving the Torget area.
Have you chosen to clean yourself? Please follow our departure cleaning checklist. You can add final cleaning to your booking up to seven days before departure.
