Here you’ll find all the essential information about your check-in and check-out.
Need assistance?
Visit our reception in the Centrum Building, or contact us at +46 (0)253–412 53 or by email at reception@idrefjall.se.
For urgent matters outside reception opening hours, please call our on-call service at +46 (0)70–532 19 63.
The reception is open until 17.00. If you arrive later, your key envelope will be available in the key box by the bus stop.
If your accommodation has a code lock, you’ll receive a text message when it’s ready – no earlier than 13.00. Follow the instructions in the message to check in and receive your code.
In Gammelbyn, the code is used to open a key box by the door.
Questions about your key or check-in? Visit the reception in the Centrum Building or call +46 (0)253–412 53.
For urgent matters outside regular hours, call our on-call service at +46 (0)70–532 19 63.
If you have a physical key, drop it in one of the key boxes located just before the bridge, on the right side when driving away from Torget.
If your accommodation has a code lock, you’ll receive a text message on your departure day. Follow the instructions to check out. The code will stop working immediately after check-out.
In Gammelbyn, place the key back in the key box by the door before leaving.
Have you chosen to clean yourself? Please follow our departure cleaning checklist.
You can add final cleaning to your booking up to seven days before departure.
