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Useful information before arrival


Useful information before arrival

December 22 2018 – April 28 2019

Check-In – Remember to bring your confirmation of booking!
Fjällbyn, Västbyn, Idre Ski Apartment in Centrum From 14:00*
Gammelbyn, Skogsbyn, Askebyn From 15:00*
Centrumbyn, Dalsbyn, Dähliebyn, Söderbyn, Söderhöjden From 16:00*
Groups and unspecified package reservations From 16:00*

Our Drive-Thru check-in is open Saturdays and Sundays December 22 2018 – April 28 2019

Other days you check-in at the reception in the main building.

Our drive-thru check-in closes at 19.00. After that you check-in at the reception in the center. When the reception has closed, you´ll find your key in a wooden box at the bus stop on the right side after the bridge.

* With reservations for any delays due to snow clearance and other unexpected events around or with the cottages/apartments. It is not allowed to park your car at the booked accommodation before checking in, due to snow clearance. If you arrive early on arrival day, we refer to the general parking areas.

Latest 10:00 on departure day.
When you are ready for departure, you can leave the keys at 2 places. At the key box at the bus stop or at the Reception in the center of Idre Fjäll.

Announcement Winter season 2019/2020!
Groundworks will be commencing this summer to prepare our cottages and apartments for fiber broadband.
It's estimated to be completed in time for the winter season 2019/2020.
This means that starting May, through till the end of November there will be contractors and machinery conducting fiber cable upgrading works throughout our facility.

Pernilla Wiberg Hotel

Check-in is at the hotel from 15:30.*
Please contact the hotel if you will arrive after opening hours
at +46 (0)253-59 30 51.
Check-out is 11:00 at the latest departure day.

Groups shall make appointment for inspection no later than 2 days before departure, unless cleaning on departure is booked, at Resort service +46 (0)253 413 14. Read also our booking terms.
Groups always check-in at the reception in the center building from 16:00*.

Complaints regarding your accommodation
If you have any complaints regarding the state of your accommodation, please contact Resort service immediately on phone +46 (0)253 413 14 no later than 12:00 the day after your arrival.
If you have any complaints regarding the cleaning you should not attempt to rectify this on your own, please phone Resort service immediately.

In your accommodation you will find a checklist on what to do on departure. If we will find cleaning not done according to our check-list, we reserve the right to charge you for departure cleaning.

Some important phone numbers:
Sales department +46(0)253 410 00
Reception in the center building +46(0)253 412 53
Reception at Pernilla Wiberg Hotel +46(0)253 59 30 51
Resort service +46(0)253 413 14
Operator +46(0)253 400 00

Urgent problems regarding your accommodation, when the receptions is closed, call +46 (0)70 532 19 63.

Opening hours >>

Other information

Doctor - Healthcare
The sickbay is located at ground floor at “Skidstadion” and it is open daily from week 25 to week 32 between 08:00 – 09:00. At other times and days call “Särna Vårdcentral” (Health center) +46 (0)253 498700.
Emergency call 112.

Accommodation extras
Need to order bed linen, baby cots or other extras? Read more here or check our price listPDF

There are two laundry rooms at Idre Fjäll, one in Gammelbyn and one in Centrumbyn.

Liquor Store
Situated in Idre village.

We allow pets in some of the cabins/apartments at Idre Fjäll. You must specify, when your book your accommodation if you intend to bring pets.

The Pernilla Wiberg Hotel and Idre Ski Apartment does not allow pets.

A limited number of non-prescription products is available at ICA Nära at the central square of Idre Fjäll. The Reception at the center building has pharmacy services for prescription. It takes at least three weekdays to receive the medicine.

Smoking is not allowed in any accommodation and public facilities.
Infringement is charged with a fee from SEK 3000.

Recycling - ECO stations
All of our cottages/apartments have waste separation and at several places at the resort. Please help us preserve the environment.

Wireless access is available in Idre Ski Apartment, Activity center, lobby in main building, Pernilla Wiberg Hotel and at all restaurants. Free of charge.

Welcome to Idre Fjäll!