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Tips to our guests

Here is some useful tips and information to prepare your stay at Idre Fjäll. 

Prepare your trip

Buy your lift pass online and pick it up in our pick up-boxes
When you buy your lift pass online you don't have to wait in line. You will recieve a QR code you can use to pick up your lift pass directly in our pick-up boxes on Torget right outside the main building, by Ski Center Väst and Ski Center Syd. 
Buy your lift pass here

Book your rental equipment online
Book your rental equipment online and choose if you want to pick it up or have it delivered to your cabin (additional fee).
Book rental equipment here

Good to bring

  • Buy your medicines at home. Idre does not have a pharmacy, therefore we want to remind you to bring any pharmaceuticals with you from home.
  • Make sure you have packed clothes for various weather - the weather changes fast in the mountains. Layer clothing, hardshell jacket and warm clothes for the season are good to have. 
  • Soap, spices, candles and toilet paper are good things to bring (but also available in our ICA shop).
  • You can rent bedding and towels here if you don't have room in your luggage (book as an add on when you book your accommodation or call customer support +46 (0)253-410 00). 

When you are here

Where can I buy groceries?
ICA Idre Fjäll is located at The Square (Torget) right outside the Reception at Idre Fjäll. Please keep the number of visitors to ICA to a minimum within your company. 

We also encourage guests to bring alcohol with you from home, to avoid contact areas as far as possible.

Bring food to your cabin
Most of our restaurants now offer food for take away.
See our restaurants here.

Eat and drink

Restaurants

Our menus

Guided classes

Get better with our instructors

Book a class now

Check-in

 

Cabins/apartments:

Check-in from 16:00 (4 pm) at the key box by the bus stop on the right hand side after the bridge. See sign "keys in the evening". 

Pernilla Wiberg Hotel:

Check-in from 15.30 (3.30 pm). When reception is closed, your key is in the designated key box outside the hotel entrance.

Camping:

Check-in from 16:00 (4 pm). Guests to the campsite pick up their arrival envelopes at the key box on your left when arriving to the camping entrance. NOTE! No check-in at reception.

Groups:

Check-in from 16.00 (4 pm) at the key box below the bus stop, directly to the right after the bridge. See sign "keys in the evening". A maximum of one contact person per group is welcome to pick up lift passes, track passes and food tickets etc at the reception. 

Check-out

 

Cabins/apartments:

Check-out no later than 10:00 am. You check out by leaving your keys in the key box opposite the bus stop near the square, directly to the right before the bridge.

Pernilla Wiberg Hotel:

Check out no later than 11.00 am in the reception.

Camping:

Check-out no later than 12.00. Camping guests leave their keys in the check-out box at the barrier at camping Renen.

Cleaning advice before departure

  1. Clean mirrors and windows if needed with a dry or damp micro cloth. Swab fridge, benches, draws, tables etc. One capsule of cleansing liquid to half a bucket of lukewarm water. Finish by wiping the bathroom, clean the toilet last. Put used micro cloth inside the front door.
  2. Place the fan filter soaked in hot water in the sink, use one capsule of dish soap to a full sink. Put it back when it is dry.
  3. Clean the oven and oven trays – use the dishcloth and dish brush with hot water and dish soap. Throw the dishcloth in the combustible gar- bage bin. Clean the floor drains in the shower and sauna with the dish brush, remove hair. Throw the dish brush in the combustible garbage bin.
  4. Vacuum beds, sofas (remember to vacuum underneath as well), armchairs and floors.
  5. Swab the floors with a mop. Put the used mop inside the front door.
  6. Sort waste and throw them at the recycling station.
  7. Clean the fireplace. If the ash is hot, leave it. Do not use the vacuum cleaner in the fireplace! Throw the ashes into special containers at the recycling station.

 

Check the following:

  • The freezer and fridge is on
  • All windows and doors are closed
  • All bedclothes are folded and placed on the beds
  • All the garbage is sorted. Garbage bin are emptied, cleaned and restored*
  • All rented bed linen are folded and placed inside the front door

Check list

Check that the following points are clean/restored:

  • Cupboards and drawers
  • Wardrobes
  • Glass, cutleries and cina
  • Fridge
  • Freezer
  • Kitchen stove
  • oven and oven tray
  • Microwave oven
  • Sink
  • Dishwasher w. strainer
  • Tiles
  • Coffee brewer
  • Kitchen fan filter
  • Toaster
  • Waste bins and cabinet
  • WC
  • Washbasin
  • Water taps
  • Dispose of garbage*
  • Mirrors
  • Floor drains in shower and sauna
  • Drying cabinet
  • Fireplace (don ́t use vacuum cleaner)
  • Furniture
  • Floor (always finish the cleaning procedure with the floor)

PLEASE NOTE: If you have booked final cleaning - only check the underlined dot ́s points.

Report a problem

If you need to report a problem, call: 

Resort service: 0253-413 14 (07.00 - 20.00)

Hotline (only urgent matters that can not wait until the next day): 070-532 19 63 (20.00 - 07.00)

Health care

Medical Office Idre Fjäll

The Medical Office at the Ski Stadium at Idre Fjäll will be open daily 8.00am - 9.00am and 4pm - 5pm.

If you need to see a doctor at any other time, please contact the reception, phone number 0253-412 53. See the receptions opening hours here. If the reception is closed – contact the health care centre (info below). 

Health care centre

You can contact or visit the Health care centre in Särna. Tel: +46 771 11 77 00 alt. +46 23 49 00 00. 
(show on map)

Bike patrol

In case of accidents, contact the nearest Idre Fjäll staff member and they will call our bike patrol.

Emergency

In case of emergency call 112.

Good to know

Find our opening hours here >>

See what happens today >>

Hungry? Restaurants & After ski >>

Current weather & track status >> 

Here you can see the maps >>

Here is information about covid-19 >>

Going by car

Google maps

Waze live map